| When
you buy a domain name from us
we register it on your behalf
with the appropriate body just as soon as possible.
We take the action required usually within a few
minutes of your ordering and always within a couple
of "working hours". Even at weekends
we will often be able to act on your requests
ensuring delays are kept to a minimum.
When the name has been registered
it will not always be immediately apparent to
you as there are frequently delays in updating
the publicly accessible databases of domain
names. However you will normally
see that the name has become unavailable within
24 hours of placing your order. So to check that
things are moving use our domain search facility,
enter the name you have ordered and when it is
shown as unavailable select the option to view
ownership details, called a "WHOIS"
lookup. That should confirm that all is well,
but if not contact us immediately.
As soon as the domain name has been cleared by the UK registry NOMINET, or the US registry INTERNIC, it is ‘delegated’ to a DNS server. This is a technical procedure which transfers control of the name to the server. We offer this DNS service at no extra cost so that you can set up further facilities in your own time. You can also transfer the name to another DNS server at any time, at no further cost. Once we have received confirmation that the name has been successfully registered you will receive a payment invoice and receipt to cover the registration. There is no longer any certificate of ownership issued for .com and other intenational domains and the certificate of registration you receive from Nominet for a .uk domain can take up to two years to arrive! In most instances the name you have registered includes fees for a 2 year period. About 6 weeks before expiry of the 2 year period we will send an invoice for renewal followed up by email about 2 weeks before expiry. If you don't respond to this you risk losing the name so it is always important to notify us of any change of contact details so that we can ensure that the necessary information reaches you. | 
